Last updated: March 2026

1. Introduction

EskAccountancy ('we', 'us', 'our') is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit EskAccoutancy.co.uk, contact us through our contact forms, or engage with our accountancy services.

This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

EskAccountancy provides professional accountancy services to individuals, sole traders, small businesses and limited companies in the United Kingdom.

For the purposes of data protection law, we are the Data Controller of the personal information you provide to us. If you have any questions, please contact us at info@eskaccountancy.co.uk.

3. What Personal Data We Collect

We collect personal data only through the contact forms on our Website. This may include:

  • Full name
  • Email address
  • Telephone number
  • Company name (where applicable)
  • Any additional information you voluntarily provide in the message field

We do not collect sensitive personal data through our Website, and we do not use cookies for tracking, analytics, or advertising purposes beyond those strictly necessary for the Website to function.

4. How We Collect Your Data

We collect your personal data through:

  • Contact forms on our Website, which are provided and securely hosted by Elementor
  • Direct email or telephone communication where you choose to contact us

Elementor processes form submissions on our behalf and stores data securely, acting only on our instructions as a data processor.

5. Why We Collect Your Data (Legal Basis)

Legitimate Interests — Article 6(1)(f)

To respond to enquiries, communicate with prospective clients, and follow up on service requests.

Performance of a Contract — Article 6(1)(b)

Where you have engaged us to provide accountancy services, processing your data is necessary to fulfil our contractual obligations.

Legal Obligation — Article 6(1)(c)

We may need to process and retain certain personal data to comply with legal or regulatory obligations, including those imposed by HMRC or other regulatory bodies.

6. How We Use Your Data

We use your personal data to:

  • Respond to your enquiry submitted via our contact forms
  • Provide a quotation or information about our services
  • Onboard and manage you as a client
  • Communicate regarding your accountancy or tax matters
  • Comply with legal and regulatory obligations (e.g. HMRC, Companies House, anti-money laundering)
  • Maintain accurate business records

We will not use your data for automated decision-making or profiling.

7. Who We Share Your Data With

We do not sell, rent or trade your personal data. We may share it with trusted third parties only where necessary, including:

  • HMRC and other statutory or regulatory bodies as required by law
  • Our professional accountancy software providers (under appropriate data processing agreements)
  • Elementor, as processor of data submitted via our contact forms

All third parties are required to handle your data securely and in accordance with applicable data protection legislation.

8. Data Storage & Security

Data submitted via our contact forms is stored securely by Elementor. We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration.

We will notify you and the Information Commissioner's Office (ICO) in the event of a reportable data breach.

9. How Long We Keep Your Data

  • Enquiry data (not converted to a client): retained for up to 12 months, then securely deleted
  • Client data: retained for a minimum of 6 years following the end of our engagement, in line with HMRC requirements
  • Legal and regulatory records: retained for as long as required by applicable law

10. Your Rights

Under UK GDPR, you have the right to:

  • Access — request a copy of the personal data we hold about you
  • Rectification — request correction of inaccurate or incomplete data
  • Erasure — request deletion of your data, subject to legal retention obligations
  • Restrict Processing — request that we limit how we use your data
  • Data Portability — receive your data in a structured, machine-readable format
  • Object — object to processing based on legitimate interests
  • Not be subject to automated decision-making

To exercise any of the above rights, please contact us at info@eskaccountancy.co.uk. We will respond within one calendar month.

If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.

11. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy applies only to our Website. We encourage you to read the privacy policies of any other websites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

EskAccountancy
Website: EskAccoutancy.co.uk
Email: info@eskaccountancy.co.uk